Sun Auto Tire and Service

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Job Locations US-TX-Fort Worth
Driver’s Edge Auto Repair has delivered fast and easy service for over 10 years. We proudly serve the greater Dallas & Fort Worth areas and provide great service on an array of automotive services, optimizing performance utilizing proven processes inside of a systematic approach to automotive repair.   The Service Advisor is responsible for selling and promoting all products and services offered by Driver's Edge by following the company’s store standards and expectations.   Compensation: $45,000/Yr to $60,000/Yr.   Benefits: - Competitive Bi-Weekly Pay - Tuition Reimbursement - Paid Vacation and Sick Time - 6 Paid Holidays - Medical, Dental and Vision Insurance (Effective 1st of the Month after Hire) - Life Insurance (Company paid) - 401(k) Retirement Savings Plan with Company Match - Discounted Services on Personal and Immediate Family Vehicles - Opportunity for Advancement!!!   Principal Duties and Responsibilities:   - Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company’s standardized customer service techniques. - Listen to and thoroughly document customer’s concerns; inspect vehicle and refer to service history to accurately identify and verify customer’s service needs. - Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file. - Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements. - Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services. - Follow proper procedures when cashing out a customer’s ticket to include a review of the completed multi-point inspection and explanation of applicable warranties. - Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers. - Track all new returns, core returns and warranty parts for individual customers - Other duties as assigned Qualifications:   - High School Diploma or equivalent - Prior experience as a Service Advisor is highly preferred, but not required - Professional appearance and proven ability to work in a process driven environment - Possess valid driver’s license, or obtain a valid driver’s license within 30 days of hire date - Ability to work a minimum of five days, including Saturdays   Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.     #bayard 
Brand
Driver's Edge Auto Repair
Category
Sales/Service Advisor
Job Locations US-TX-Fort Worth
Driver’s Edge Auto Repair has delivered fast and easy service for over 10 years. We proudly serve the greater Dallas & Fort Worth areas and provide great service on an array of automotive services, optimizing performance utilizing proven processes inside of a systematic approach to automotive repair.   The Assistant Manager is responsible for managing, selling and promoting all products and services offered by Driver's Edge by following the company’s store standards and expectations.     Compensation: $50,000/Yr. to 70,000/Yr.   Benefits: - Competitive Bi-Weekly Pay - Tuition Reimbursement - Paid Vacation and Sick Time - 6 Paid Holidays - Medical, Dental and Vision Insurance (Effective 1st of the Month after Hire) - Life Insurance (Company paid) - 401(k) Retirement Savings Plan with Company Match - Discounted Services on Personal and Immediate Family Vehicles - Opportunity for Advancement!!!   Principal Duties and Responsibilities:   - Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company’s standardized customer service techniques. - Listen to and thoroughly document customer’s concerns; inspect vehicle and refer to service history to accurately identify and verify customer’s service needs. - Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file. - Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements. - Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services. - Follow proper procedures when cashing out a customer’s ticket to include a review of the completed multi-point inspection and explanation of applicable warranties. - Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers. - Track all new returns, core returns and warranty parts for individual customers - Other duties as assigned Qualifications:   - High School Diploma or equivalent - Prior experience as a Service Advisor is highly preferred, but not required - Professional appearance and proven ability to work in a process driven environment - Possess valid driver’s license, or obtain a valid driver’s license within 30 days of hire date - Ability to work a minimum of five days, including weekends   Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.   #bayard 
Brand
Driver's Edge Auto Repair
Category
Management
Job Locations US-TX-Fort Worth
Driver’s Edge Auto Repair has delivered fast and easy service for over 10 years. We proudly serve the greater Dallas & Fort Worth areas and provide great service on an array of automotive services, optimizing performance utilizing proven processes inside of a systematic approach to automotive repair.   The Senior Automotive Technician is responsible for effectively and efficiently diagnosing and repairing customer vehicles while adhering to the MAP guidelines and in accordance with dealership, manufacturer’s, and company repair standards.   Compensation: $30.00/Hr. to $45.00/Hr. flag rate   Principal Duties and Responsibilities: - Diagnoses vehicles according to the appropriate level of certifications/experience. - Performs work as outlined on the Multi-point Inspection and/or Repair Order with efficiency and accuracy - Performs complex and heavy-duty repairs - Explains technical diagnosis and needed repairs to non-mechanical individuals which may include the Store Manager, Service Consultants and/or customers - Recommends services that are necessary to keep the customer’s vehicle in running condition; properly documents all recommendations in customer file - Follows all safety procedures and reports any concerns to direct supervisor - Ability to work flexible schedules, including weekends as needed. Other duties as assigned by direct supervisor - Adheres to Sun Auto’s core values, all company policies and procedures as outlined in the Employee Handbook Qualifications: - Previous automotive technician / mechanic experience required - ASE certifications in lieu of experience - Ability to demonstrate proper use of computerized equipment for diagnostics - Valid Driver’s license in the work State (out-of-state driver’s licenses must be transferred to work state within 30 days of hire) - Possess State Inspector License or ability to obtain a State Inspector license (in applicable locations) within 30 days of hire date - High School Diploma or equivalent; Technical School experience preferred Working Conditions and Physical Demands: The Senior Automotive Technician will be exposed to moderate to loud noises, dust, exhaust fumes, lubricants, petroleum products, vapors, caustic materials, and other hazardous and non-hazardous materials. The temperature in the work environment varies and could include extreme heat and/or extreme cold depending on the ambient temperatures outside. The use of safety goggles or other PPE may be required when working in these conditions. The Senior Automotive Technician must be able to meet the following physical requirements: - Stand up to eight hours per day in the shop and able to walk to gain access to various areas of the building - Bend, stoop, kneel and crouch regularly throughout the day; must have full range of motion with arms and hands and be able to feel, handle or finger objects frequently - Lift and/or move up to 10 pounds regularly, lift and/or move up to 70 pounds frequently. - Communicate with customers and shop personnel - Vision sufficient to detect color, depth, and re-focus Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.     #bayard    
Brand
Driver's Edge Auto Repair
Category
Automotive Technician